SPAM

Hi, @Curly,

Thank you for reaching out and creating a new post. Even with your Xfinity email filters, I see that you continue getting loads of spam. Although the filters don't stop spam entirely, they help reroute these unwanted communications. I'm glad it's been working, but I understand cleaning out the folder has become a headache. Currently, this is the best path we have. Do they appear to be coming from emails your already reported and marked as spam, or are they new emails each time?

Got it. It could be, like many spam emails, that they change the email address from the sender slightly to avoid any filters. To confirm, is the content of the emails the same or are they coming from the exact email addresses? If you can tell. @Curly

Yes, the emails come from slightly different source addresses. You know this. It is Xfinity's responsibility to filter this stuff before it infects the entire system. You are failing.

I just looked this up as I am getting thirty to forty or more spam emails daily from the same addresses.  I have tried putting a block on the email addresses but it has done no good.  They do go to the spam folder but I never got spam at my comcast email before about 3 or 4 months ago. It is getting out of hand as I get over 100 in 2 or 3 days.  I had it happen about 4 months ago and then it stopped for about a month and now it is back and more than ever before.  It is going thankfully into the spam folder but they used to be blocked completely.  Block sender does no good.  

My spam folder is getting upwards of 100 spam emails per day now, which has increased exponentially in the last month or two. 

From reading the above posts from Xfinity, apparently the best you can do is send spam to my spam folder, rather than intercepting them before they get to me. Is that correct? What would you do, if you were in my place? Shrug, and say "Oh well?" If you have any other kind of solution, please let me know.

In the past week or so, the amount of spam emails I have received has skyrocketed.  On the plus side, almost all of them go to the spam folder, but on the down side, I routinely check my spam folder for legitimate emails and it makes it extremely difficult having to look through the 50-100 spam messages per day!

In the last two weeks I have been getting a lot of spam emails (some repeat every day) in my regular email.  I have the controls on spam email set the way it's been written to do, yet suddenly the spam is getting through.  I know I can delete these but it is very annoying.  Is there anything else to do? (We only use the email as it was too hard to get another new email when we dropped Xfinity for internet and television. And that's another story!)

I believe that once a customer terminates paid services with Xfinity, they stop filtering email spam. I've had the same experience as other previous customers. Now I even get spam spoofing Comcast itself; "Surprise in your inbox (for Comcast Xfinity Only)". I can't think of one legitimate reason why this should happen, other than that it is being allowed. 

I am still a Comcast subscriber and it just changed on its own and I started getting more spam.  It is often same sender.  It is a certain group and it does not help if I block them.