mcrev's profile

New Poster


1 Message

Fri, Apr 3, 2020 11:00 AM


Why do emails I continually mark as NOT SPAM keep going to my spam folder?  These are emails I have been receiving for years in my inbox and now they get marked as SPAM.





28.7K Messages

1 y ago

There are a lot of things that can cause what you are describing, including that other people with Comcast email are marking them as spam.  It can take time and a lot of markings to try to get it right.  If it persists, call Comcast security and see if they can tweak your account for those senders--------------


Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here