New Poster
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1 Message
Spam
Why do emails I continually mark as NOT SPAM keep going to my spam folder? These are emails I have been receiving for years in my inbox and now they get marked as SPAM.
New Poster
•
1 Message
Why do emails I continually mark as NOT SPAM keep going to my spam folder? These are emails I have been receiving for years in my inbox and now they get marked as SPAM.
Responses
Latoque
Expert
•
28.7K Messages
1 y ago
There are a lot of things that can cause what you are describing, including that other people with Comcast email are marking them as spam. It can take time and a lot of markings to try to get it right. If it persists, call Comcast security and see if they can tweak your account for those senders--------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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