Regular Visitor
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16 Messages
Spam, Virus or Legit Email from Comcast?
Got this email about comprimised email account supposedly from Comcast. Is this legit?
___________________________________________________________________________
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Regular Visitor
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16 Messages
Got this email about comprimised email account supposedly from Comcast. Is this legit?
___________________________________________________________________________
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Again
Expert
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31.9K Messages
5 years ago
That really doesn't give us a lot of information to go by, so it's really hard to tell what it is about. Does the email show the Xfinity verified logo [this is only in webmail, btw]? Does the email ask you to "click here" to do something with your account? If so, did you hover your mouse over the link to see if it was a comcast link?
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steve_podleski
Regular Visitor
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16 Messages
5 years ago
I tried to cut and paste the email, but this editor complained about html content. I tried to insert a pdf of the email, but this editor complained that it does not accept pdf. So it's hard to explain the content.
But the email does have a "Secure my Account" link button and hovering over it has no effect on giving further infol
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Again
Expert
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31.9K Messages
5 years ago
Your image has to be approved by the Forum Administrator before it can be viewed.
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steve_podleski
Regular Visitor
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16 Messages
5 years ago
OK. Instead of using Comcast email reader, I used MS Outlook and read the following which, to me, look likes spam or worse:
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steve_podleski
Regular Visitor
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16 Messages
5 years ago
still waiting for an answer after several weeks
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Latoque
Expert
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29.7K Messages
5 years ago
It looks like you are using a desktop client. Did you check in the webmail UI for the Verified logo like @Again asked you? If not, sign into the account with just your browser and check for the logo in the Inbox message list. See here------------------
https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/
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steve_podleski
Regular Visitor
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16 Messages
5 years ago
I deleted the email weeks ago.
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steve_podleski
Regular Visitor
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16 Messages
5 years ago
you're right! It seems so long ago. Anyways no use flogging a dead horse. Let's close this case.
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Latoque
Expert
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29.7K Messages
5 years ago
Are you referring to some other message? You only started this thread 8 days ago.
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