w_k's profile

New Poster

 • 

5 Messages

Friday, June 3rd, 2022 7:51 PM

Closed

Spam recovery

I was expecting an email a few weeks ago that may have gone to spam. I didn't realize until today that I never received it. Is it possible to recover spam emails over 7 days old that were automatically deleted?

Official Employee

 • 

1.7K Messages

3 years ago

Hello @w_k, You should be able to recover any deleted email.

  1. Go to https://comca.st/3Mn3BDk and log in with your email address and password.
  2. Go to the mailbox by clicking on the Email tab.
  3. Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder, then select Recover Deleted Items.
  4. Select the messages to be restored, then click Move Selected Items.
  5. Select the appropriate destination folder and click OK or Move.
  6. You will have 30 days to recover deleted emails before they become permanently unavailable
forum icon

New to the Community?

Start Here