1 Message
spam: Is this email "Legit"? or Phishing...
I just received the following email, which appears to be coming from:
[Edited: "Phishing Email"]
The Purple "Button" points to a link:
[Edited: "Invalid Link"]
This does NOT look like Xfinity to me?
I've "redacted" my email address from the extraction below.
Thanks... can someone confirm, is this legit?
It looks very suspicious!
Account Verification
Important: Please Review Your Account Details
Dear xxxxxx@comcast.net,
This is a significant Notice : This is an essential notification about your account to let you know about our recent upgrade to ensure that our clients receive dependable, fast, and secure services. This is essential to keep your accurate information on file. For your protection and to avoid any service delays, kindly update and verify your account information.
To complete the process, please follow these simple steps:
- Click the "Review Information" button below.
- Log in to your account using your credentials.
- Carefully check your personal and billing details for accuracy.
- Make any necessary changes and save them to keep your account active and current.
Review Information
Your swift action in updating your account is greatly appreciated. Keeping your information accurate helps us serve you better and ensures that we can offer the highest level of service. We understand that this may take a few minutes, and we thank you for your time and attention.
If you have any questions or need assistance, please don't hesitate to reach out to our customer support team.
We appreciate your cooperation and look forward to continuing to serve you.
Best regards,
Customer Support Team
© 2024. All Rights Reserved.
=======================================================
Latoque
Expert
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29.6K Messages
5 months ago
It looks like a phishing attempt. Comcast isn't going to ask you to verify your account in an unsolicited email. To be sure, look for the Xfinity Verified Email logo in the message list, or in the header of the email-----------
Xfinity Verified Email
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XfinityRay
Official Employee
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2.7K Messages
5 months ago
Hi there, RoDeel! Thanks for reaching out directly when you were unsure of the email. That is the right step to take! Never click on links enclosed in the emails unless you are certain. @Latoque is correct that this would be a phishing attempt. The need to take action immediately and the direct link to update the information give me red flags.
You can report the email to our Customer Security Assurance team. They handle our internet security and work to prevent emails like that from coming through. Once you have copied the full message headers from the spam message, paste the header and the message into an email and send it to abuse@comcast.net with the subject line "Phishing email."
Our CSA team also post any known scams on our Alerts page. That shows both phone and email scams that we know about for awareness.
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