spam emails

I've  been in IT for over 30 years and nothing really surprises me anymore but your response shows that comcast support is the worst in the business. You can't setup a spam filter because the sender address is also being randomized, body of message is an image and randomized, issue is affecting at least a dozen comcast users I know so is widespread, and you disregarded the main issue where spam emails are not being sent to my email accounts but  bogus email accounts that are also randomized in the format of user######@Comcast.net. When everything is being randomized a "spam filter " is an ineffective tool. Comcast's spam filters are not working either which you advertise as world class. BTW....a email safe list would block emails from legit senders who i might need to receive emails from but senders address not yet known. Sending a canned response without understanding the issue is disrespectful to knowledgeable comcast customers. We're not all beginners.

Hi Skip517, thank you for visiting our Forum regarding these spam issues. I'm in my inbox daily, so I can see why this would be important to you. You had mentioned you reached out to a team already. Was that our Customer Security Assurance (CSA) Team?

It's now March 1, 2025, and I am having the same problem with not being able to stop the spam filtering even after repeatedly marking emails as not spam.  WTF!  Send out a fix for the problem.  PLEASE!  I have too many emails coming in from many sources to have to keep forwarding them from the spam folder to myself just so I have a record of the email before it auto deletes.