Visitor

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2 Messages

Friday, May 13th, 2022 8:29 PM

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spam email from foreign domains

How can I filter spam emails from foreign domains (e.g. .br from Brazil).  I've created rules to delete incoming containing or ending in .br, and it does nothing.  I'm getting 100+ spam emails or more every day.

Appreciate any suggestions.

Can't Xfinity simply block ALL foreign emails from coming into my account.  I also send EVERY spam email I get to [Edited: "Personal Information"], but that doesn't seem to help as the emails keep coming.

Thanks!

Bob

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Gold Problem Solver

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27.4K Messages

4 years ago

... I've created rules to delete incoming containing or ending in .br, and it does nothing. ...

Email filters only operate on messages delivered to the Inbox, and only as they are being delivered. Filters do not operate on mail Comcast delivers to the Spam folder. To use filters on spam email you'd have to disable Comcast's spam filtering, which is generally not a good idea.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Problem Solver

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577 Messages

4 years ago

@user_70b299 Hello and thank you for reaching out over our Xfinity Community Forums. I am so sorry to hear that you are receiving all of those spam emails, that would definitely be really frustrating. Just to confirm, are they all, or most, coming from the same sender, or from all different sources? You can view the steps on how to set up spam filters for your Xfinity email box here https://comca.st/3sDqprs. Please let us know if this helps!

Visitor

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2 Messages

@XfinityChristopher​   They are coming from dozens of foreign domains.  None are the same email address.  I want to filter out ALL foreign origin emails.  I know no one outside the U.S., and can’t find any solution to limit everything coming in from foreign domains.  That was my question.  Bob

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