g-bnewport's profile

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3 Messages

Thursday, October 2nd, 2025 8:52 PM

spam about xfinity email mailbox being updated.

Why can't Xfinity filer out emails about xfinity updating my xfinity mailbox.  It your system.

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Official Employee

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1.9K Messages

2 months ago

g-bnewport thank you for using the Xfinity Community Forum to reach out regarding your email filter concerns. Our Xfinity Forums team is well-equipped to assist you with getting your filters set up properly. Can you send over a direct message with your full name and complete service address to get started?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

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