New Poster
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3 Messages
Some comcast emails not being received
Emails are not being received from senders that have previously had no problem reaching me through my comcast email account. Two domains which I am aware of that have sent me emails (@fairmont.com and @frogtennis.com) recently which I did not get. Help! Very frustrating as one of them had my vacation confirmation!! Please advise...
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Latoque
Expert
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28.8K Messages
1 y ago
Did you check to see if they went to the Spam folder? If it's not that call Comcast security----------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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jarvisba
New Poster
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3 Messages
1 y ago
Yes, I checked spam and called Comcast on Wednesday. They bumped to level 2 review, that person could not figure it out and no one has gotten back to me to date...
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XfinityCSAEmail
Official Employee
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583 Messages
1 y ago
@jarvisba I've sent you a PM with more details in regards to the domains, but at this time we are not seeing any filtration/blocking of the domains.
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