gdfather13's profile

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Wednesday, January 21st, 2026 4:55 AM

smtp problems

My outgoing email stopped working today on all 3 devices that I use for my comcast email.   Incoming mail is working fine, but outgoing mail is saying that my user name or password is incorrect.   I have not changed any of my settings, and double checked that they were all correct.   Restarting does not help.  I changed my password incase maybe my account was frozen due to a security breach or something.  That did not help.  I believe something is wrong on comcasts end, or with my account.

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Official Employee

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3K Messages

11 days ago

Thanks for posting on our community forums, gdfather13. I'm sorry to hear the outgoing mail stopped working. We'd like to help. Are you accessing the emails through a third-party email client? Do you have the same issue if you access the email through our Xfinity website? A good place to start would be HERE

 

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