gdfather13's profile

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Wednesday, January 21st, 2026 4:55 AM

smtp problems

My outgoing email stopped working today on all 3 devices that I use for my comcast email.   Incoming mail is working fine, but outgoing mail is saying that my user name or password is incorrect.   I have not changed any of my settings, and double checked that they were all correct.   Restarting does not help.  I changed my password incase maybe my account was frozen due to a security breach or something.  That did not help.  I believe something is wrong on comcasts end, or with my account.

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Official Employee

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3K Messages

6 hours ago

Thanks for posting on our community forums, gdfather13. I'm sorry to hear the outgoing mail stopped working. We'd like to help. Are you accessing the emails through a third-party email client? Do you have the same issue if you access the email through our Xfinity website? A good place to start would be HERE

 

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