Visitor
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1 Message
smtp problems
My outgoing email stopped working today on all 3 devices that I use for my comcast email. Incoming mail is working fine, but outgoing mail is saying that my user name or password is incorrect. I have not changed any of my settings, and double checked that they were all correct. Restarting does not help. I changed my password incase maybe my account was frozen due to a security breach or something. That did not help. I believe something is wrong on comcasts end, or with my account.


XfinityDilary
Official Employee
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3K Messages
6 hours ago
Thanks for posting on our community forums, gdfather13. I'm sorry to hear the outgoing mail stopped working. We'd like to help. Are you accessing the emails through a third-party email client? Do you have the same issue if you access the email through our Xfinity website? A good place to start would be HERE.
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