New Poster
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2 Messages
Slow Xfinity home page loading
I have noticed an extreme slow down of my xfinity homepage loading recently and the email page can take up to 2 minutes to load.
I dropped Xfinity/Comcast a month ago and was assured by the service rep that I could continue to use my email account as long as it wasn't dormant for a 6 month period.
What are my options?
Thanks,
Nick
Latoque
Expert
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29.7K Messages
5 years ago
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser. You could also try just refreshing the page.
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Latoque
Expert
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29.7K Messages
5 years ago
Did you try what I suggested upthread?
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booklady1
Regular Visitor
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6 Messages
5 years ago
I have the same problem. our problem is only on our wired desktop device. Comcast email loads fine on my phone and was fine when we had a laptop. Email page times out and won't load. No problem loading other sites we use - only comcast.This has been going on for months. Very frustrating due to need at times to access email on device other than my phone. Ugh!!
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booklady1
Regular Visitor
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6 Messages
5 years ago
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NickOmregcik
New Poster
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2 Messages
5 years ago
Problem solved by rebooting my PC.
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booklady1
Regular Visitor
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6 Messages
5 years ago
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