Visitor
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1 Message
SLOW Internet
COMCAST HAS BEEN WORKING ON “physical repairs” in my neighborhood all month. We have not had internet many times through the process. Comcast has completed their work and now our internet is slow and inconsistent.
I have called the support number many times and at my end. I can't connect with a person for help and need to cycle through the automated process over and over with zero options.
XfinityRaul
Official Employee
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2K Messages
2 months ago
Hello, @user_ox9a0p. I appreciate you making us aware of the slow internet speeds and intermittent signal issues you've been experiencing due to these physical repairs via Forums. I would be more than happy to review your account to see what we can do to help get your internet service to work properly. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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