Visitor
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1 Message
sign in to email
I cannot get into my email. It keeps circling around. Come on, really, I used to hit and in 1 click get in. Now I have to get 3-7 codes from Z|Xfinity and still get nothing. Should I just quit this email or what? How to make it easy on computer to sign in.
XfinityLinda
Official Employee
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2.4K Messages
17 hours ago
We appreciate you meeting us here in our community, @user_v7ses6. It sounds like you are having an issue logging into your email account. We're sorry to hear it's been an issue, but I can say the additional steps are to keep your account secure. Have you attempted to clear cache and cookies to clear the history? Have you tried on a different browser?
To sign in to your Xfinity Email on a desktop, follow these steps:
Here's a helpful article: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup.
(edited)
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sandypepper
Visitor
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4 Messages
5 hours ago
The same thing is happening to me, sends me on a continuous loop over and over. Until yesterday I could just click on a XfinEmail shortcut on my laptop screen and it took me straight to log in page and the page worked. I've cleared cache/temporary files, restarted computer etc, but nothing works!
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