sign in problems

user_dxyxpf, Hi! Thanks for taking the time to reach out. I can completely understand the importance of being able to sign in to your email as someone who signs in to my email every day. I am sorry to learn about this experience with getting that error message. You've come to the right team of experts dedicated to resolving email concerns such as this over social media. We can help. Are you using a third-party email client or attempting to log in indirectly to our web mail server at this link here?