Visitor

 • 

24 Messages

Wednesday, December 24th, 2025 3:10 AM

Setup outgoing server for Thunderbird

I have an email account related to my website that uses Thunderbird.  I am a newcomer to Xfinity and us newbies cannot get an Xfinity/comcast email address.  So how do I setup my outgoing server for my website email account?

Oldest First
Selected Oldest First

Gold Problem Solver

 • 

27K Messages

20 days ago

Since Comcast/Xfinity stopped issuing Comcast.net email addresses 18 months ago, you'll need to go elsewhere for email service. If your webhost offers email service your might go there. Otherwise, Gmail.com, Yahoo.com, and Outlook.com (and others) offer basic email service at no charge. Once you pick a provider, follow their instructions for setting up and using your email. 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Expert

 • 

33.3K Messages

19 days ago

@user_ie85mh 

I have an email account related to my website that uses Thunderbird.  I am a newcomer to Xfinity and us newbies cannot get an Xfinity/comcast email address.  So how do I setup my outgoing server for my website email account?

Your webhost, or whomever you have your email account with, should have that listed somewhere on their website.

Visitor

 • 

24 Messages

Webhost does not have an outgoing mail server.  I was using my former Internet provider, who supplied a webmail service, unlike Xfinity who does not.

(edited)

Expert

 • 

33.3K Messages

@user_ie85mh

Webhost does not have an outgoing mail server.  I was using my former Internet provider, who supplied a webmail service, unlike Xfinity who does not.

What domain are you using for your email?  @xxxxxx.net etc.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Contributor

 • 

475 Messages

18 days ago

Did you set up your website in the 90s?  I remember back then when open relays were a big problem and many webhosts would tell you to use something else for SMTP.  Back then something else was typically your ISP.

Somewhere in the late 90s/early 2000s, SMTP AUTH came along and it became safe for webhosts to run SMTP again.  Even before that, some offered kludges like: POP before SMTP, where authenticating to POP whitelisted your IP address for SMTP for a while.

I’d say check with your webhost again.  If they really still have nothing, start looking at email providers that do POP and SMTP.  Study up on DMARC while you’re at it.  Running your domain email through someone else is getting trickier than it used to be.

Visitor

 • 

24 Messages

Probably a little later.  I had an email address that incorporated my website name.  For outgoing email I needed to use my provider's email, which at the time was CenturyLink.  Well, I learned that the CenturyLink email still works even though I ask them to remove it several times.  So I reinstalled the CenturyLink info for an outgoing server and it does work, for now.  My site is not  as active as it was and at one point I got so much junk and spam that I removed the email address from the site.  So realistically I do not need that email address.  

Visitor

 • 

24 Messages

Datazap.net is my host.  I have decided to do away with that email, since Xfinity does not provide email.  I see no solution from Xfinity, therefore I see no resolution to the problem.

Expert

 • 

33.3K Messages

@user_ie85mh

Datazap.net is my host.  I have decided to do away with that email, since Xfinity does not provide email.  I see no solution from Xfinity, therefore I see no resolution to the problem.

I went to the datazap.net website [and the .com site] and none of the links work except for the Contact link.  And apparently the website hasn't been updated since 2018.

Have you checked out getting a gmail.com email address?  Or an email address at Google Workspace?  Workspace is very affordable.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here