Contributor
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228 Messages
Server Ureachable & Error, 408-Request Timeout
Hi.
I have been having difficulty with my Xfinity email.
I keep getting a message that the "Server Unreachable" and "Error - 408 Request Timeout".
Is this something you can correct from your end, or is there something I need to do with any settings on my computer?
I appreciate any assistance in solving this problem.
I don't know if it is related to how much space I have used in my email account.
I am currently at 97% of the 10GB allowed.
Is it possible to increase the amount of space for my email beyond the 10GB ?
Thank you.
XfinityJustinC
Official Employee
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2.2K Messages
5 hours ago
Hello, @pratzert thank you for reaching out over Xfinity Forums. I understand the importance of being able to access your email and send and receive communications and would definitely like to investigate further to help get this resolved. I did check and, no 10 GB storage is the highest limit allowed. It is a good idea to delete and clear any emails you no longer need.
When you have time I had a couple of questions that will be helpful:
- How do you access your email through the website: https://www.xfinity.com/email
- Do you use a 3rd party client
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EG
Expert
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117.4K Messages
3 hours ago
Moved here to the E-mail help section,
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e.zube
Regular Visitor
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5 Messages
54 minutes ago
Same here. Mine started yesterday
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