"Server Unreachable"

@lizzard1 

Red banner appears in xfinity email that reads, "Server Unreachable". Causes the need to constantly reload on all sites plus other issues.

Have you cleared your cache and cookies yet to see if that helps?

Hello @lizzard1 are you still having your issues with your email?

I have cleared the cache and cookies. I still have the red banner issue and the need to refresh or reload often. When I called Xfinity, the first person I talked to said I needed to up grade my version and that would solve the problem and that my account was promotional and next month the promotion was over and would go from $60/month to $85. With the upgrade (it gets a little confusing) the cost would be $115/month. It appears the new package requires a subscription to Peacock. I tried to do a fresh install of Comcast email and was told that Comcast no longer supports that. I do notice that Xfinity announces often that an upgrade is scheduled for my area. In checking signal strength I noticed that T-Mobile now has coverage in my area, which is high in the mountains of Maryland. I called them to verify that, and was offered a 15 day free trial and received their 5G box, about the size of a modem, very simple, only one wire going to my computer. It works great! At $70 much cheaper than Xfinity. I may have to give up on Comcast email unless someone has another suggestion. Thanks.

Good luck, I have spent hours over the past year trying to get an answer.  Comcast representatives act like they've never heard of this problem even though there are many messages about it. I access my email directly from the Comcast web site. I have no problem accessing any other web site. I use Firefox, so it might have something to do with that, but again, I find lots of "solutions" on various message boards but none of them work. If one more person tells me to clear my cache or restart my modem, I might lose it.  I've started switching to Edge to check email, but I shouldn't have to that.