Visitor
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2 Messages
Separate email into another account
Is it possible to take one of the emails from one account, and separate it into a new account under a new customer?
Visitor
•
2 Messages
Is it possible to take one of the emails from one account, and separate it into a new account under a new customer?
Latoque
Expert
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29K Messages
1 m ago
You need to clarify just what it is you are trying to do. Are you asking about setting up a secondary account? Or something else? Please be as detailed as possible.
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user_534cf6
Visitor
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2 Messages
1 m ago
We have an account with multiple email addresses.
We want to take one of those email addresses and use it as the main address for a new account. The old account will remain. The new account will have a different owner than the original account.
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Latoque
Expert
•
29K Messages
1 m ago
Do you mean you have a Primary account, and also have secondaries set up under it?
And do you mean you are establishing service at another address?
And do you mean you want to use one of the existing secondaries as the Primary at the new address?
If the latter is the case, you would need to call Comcast. They may tell you that you have to go to a service center to make the transfer.
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