select emails to forward

Is it possible to forward just <some> emails automatically? I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)

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BruceW

Gold Problem Solver

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27.6K Messages

3 months ago

... I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)

An email filter should be able to do that. On a desktop or laptop if possible, visit https://connect.xfinity.com and follow (gear icon) / Email Settings / Mail / Filter Rules. A filter something like this should work:

Apply rule if all conditions are met

Conditions

Subject Contains payment
Sender/From Contains Xfinity.com

Actions

Redirect to [target email address]
Keep

"Redirect" means "Forward", and "Keep" should leave a copy in your Inbox.

You may need to adjust the Subject and Sender/From values to match the emails you want to forward, and of course you'll have to enter the target email address that you are forwarding to.

2

U

user_5bfwkz

6 Messages

Although revertingn to Classic Outlook allows this feature, this solution resolves it as the source (Xfinity website). Thanks!

3 months ago

0

XfinityJosephA

Official Employee

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2.3K Messages

user_5bfwkz I'm glad you got the issue fixed, and it's all resolved. We appreciate you sharing 😀

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3 months ago

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XfinityEricB

Official Employee

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3.4K Messages

3 months ago

user_5bfwkz Did the advise from @BruceW help with getting the forward setup how you wanted for the autopay emails you wanted to keep, and also send a copy to your wifes email?

2

0

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user_5bfwkz

6 Messages

I found the solution: Microsoft elimiated "rules" in the new version of Outlook for Mac (?!?). Reverted to "classic" Outlook for Mac and the Rules work.

Thanks for the input, everyone!

3 months ago

XfinityEricB

Official Employee

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3.4K Messages

user_5bfwkz Good to hear you found a solution, and thanks for sharing it here as well for others to see if they run into a similar situation. Feel free to reach out again anytime if you have any other questions or concerns we can assist with!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

3 months ago

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user_5bfwkz

select emails to forward

BruceW

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XfinityJosephA

XfinityEricB

user_5bfwkz

XfinityEricB

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