select emails to forward

Is it possible to forward just <some> emails automatically? I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)

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Accepted Solution

BruceW

Gold Problem Solver

•

27.4K Messages

16 days ago

... I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)

An email filter should be able to do that. On a desktop or laptop if possible, visit https://connect.xfinity.com and follow (gear icon) / Email Settings / Mail / Filter Rules. A filter something like this should work:

Apply rule if all conditions are met

Conditions

Subject Contains payment
Sender/From Contains Xfinity.com

Actions

Redirect to [target email address]
Keep

"Redirect" means "Forward", and "Keep" should leave a copy in your Inbox.

You may need to adjust the Subject and Sender/From values to match the emails you want to forward, and of course you'll have to enter the target email address that you are forwarding to.

2

U

user_5bfwkz

6 Messages

Although revertingn to Classic Outlook allows this feature, this solution resolves it as the source (Xfinity website). Thanks!

10 days ago

0

XfinityJosephA

Official Employee

•

2.2K Messages

user_5bfwkz I'm glad you got the issue fixed, and it's all resolved. We appreciate you sharing 😀

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8 days ago

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XfinityEricB

Official Employee

•

3.3K Messages

15 days ago

user_5bfwkz Did the advise from @BruceW help with getting the forward setup how you wanted for the autopay emails you wanted to keep, and also send a copy to your wifes email?

2

0

U

user_5bfwkz

6 Messages

I found the solution: Microsoft elimiated "rules" in the new version of Outlook for Mac (?!?). Reverted to "classic" Outlook for Mac and the Rules work.

Thanks for the input, everyone!

15 days ago

XfinityEricB

Official Employee

•

3.3K Messages

user_5bfwkz Good to hear you found a solution, and thanks for sharing it here as well for others to see if they run into a similar situation. Feel free to reach out again anytime if you have any other questions or concerns we can assist with!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

15 days ago

0

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user_5bfwkz

select emails to forward

BruceW

user_5bfwkz

XfinityJosephA

XfinityEricB

user_5bfwkz

XfinityEricB

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