Frequent Visitor
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8 Messages
"Select All" box missing. at top of mail list.
Received a message today about the "Compose" email has been updated. It looks as if it has been. Noticed that after this update the "Select All" check box at the top of the email list is missing. What happened to this as it is relied upon to change status for Webmail as well as third party clients.
microjoel
Frequent Visitor
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8 Messages
6 years ago
As of this moment, the "Select All" check box is visible. Maybe it has been fixed.
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Latoque
Expert
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29.7K Messages
6 years ago
According to another Expert in the forums, @Again, hover your mouse pointer over the spot where "Select all" used to be and you should see "All". It's interesting because I have Comcast accounts in two states---------Florida and Michigan. The Florida-based account still shows "Select all", but my Michigan account shows-----------------------
Go figure
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microjoel
Frequent Visitor
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8 Messages
6 years ago
At this moment the "Select All" check box is missing......again. Is there someting I need do to fix this issue?
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Latoque
Expert
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29.7K Messages
6 years ago
I just got a pop-up this morning telling me about the change to the Compose window. Looks like this will be the new normal. The problem I'm seeing is that the "All" icon appears to be non-functional yet. You can't actually select all the messages, as that option is greyed-out in the menu you get clicking on it. I'm hoping to get better information on what's going on.
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rightfooted
Expert
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1.4K Messages
6 years ago
You no longer have to check a box to delete all. Just click All and choose Delete all messages in the menu.
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Latoque
Expert
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29.7K Messages
6 years ago
AHA! I think I've figured out what's going on. In the image below note that I have selected 5 messages in the Inbox list manually. Then I Right-Click on one of them and get the menu you see here----------------------
So what they have essentially done is to restore the right-click function on messages in the list that was lost back when the Appsuite software was first adopted.
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microjoel
Frequent Visitor
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8 Messages
6 years ago
Well, you have functionality that I do not. No right click menu at all.
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microjoel
Frequent Visitor
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8 Messages
6 years ago
And.....BTW....the "Select All" check box is back.
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Latoque
Expert
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29.7K Messages
6 years ago
And right-clicking on a single message gives a slightly different meu-----------------
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Latoque
Expert
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29.7K Messages
6 years ago
I have now duplicated the right-click menus using IE-11, Firefox and Vivaldi. In Firefox there was about a 6 second delay between the click and the menu appearing. What browser are you using?
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rightfooted
Expert
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1.4K Messages
6 years ago
Selected emails can still be deleted by clicking the trash can.
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
It may not stay. Comcast seems to be randomly switching between Appsuite webmail version 7.8.4-6-107 which has a "Select All" checkbox, and version 7.10.0-1-3 which has an oddly-named "All" dropdown instead. You can check the version by clicking the upper right gear icon, then About.
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microjoel
Frequent Visitor
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8 Messages
6 years ago
Using latest version of Firefox. Still have the check box. Good thing...
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ewmadd
New Poster
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10 Messages
6 years ago
I chatted with a comcast support person today about this and they could not help- none of the right clicking or the drop down from "All" will select all of the messages at once anymore. I don't want to delete all of my messages or mark them all read at once!? Another arbitrary "update"! If it aint' broke...why remove that option??
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ewmadd
New Poster
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10 Messages
6 years ago
I chatted with comcast today and it disappeared in the last update for some dumb reason. Hopefully they will fix it.
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