New Poster
•
2 Messages
Secure And Update Your Account Information
Received this message, but it gets blocked by my Norton security. Is it a legit email?
Xfinity
Secure And Update Your Account Information
Dear [Edited: "Personal Information"]
,
We are updating our systems to provide you with enhanced security and a seamless experience. To ensure uninterrupted access to your account, we kindly ask you to verify your account details and the biling information associated with your account profile.
This process is quick and necessary to maintain the functionality of your account. Please complete this verification within the next 48 hours to avoid any form of blockage on your account.
Verify My Account
Thank you for your prompt attention to this important update. If you have already verified your details, no further action is required.
Sincerely,
Account Security Team
This is a system-generated message. Please do not reply to this email. For assistance, visit our website.
BruceW
Gold Problem Solver
•
26.3K Messages
4 months ago
The message is phishing/fraud. "Click here or else" is a scammer classic.
If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:
See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you view their web email site in a browser.
Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts under "Top Phishing Scams".
To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse and scroll down to the "Report Phishing Emails" section.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0