rsktkr's profile

Visitor

 • 

1 Message

Thursday, September 11th, 2025

Secondary email

I have a new laptop and am having trouble getting into my email. I am receiving these error messages for the secondary email:

"Error The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them."

"The entered credential or authentication information does not work or are no longer accepted by provider. Please change them"

PLEASE ASSIST

Oldest First
Selected Oldest First

Official Employee

 • 

980 Messages

3 hours ago

Hi there @rsktkr we would be happy to help. Are you able to access your email with this link

https://www.xfinity.com/email

forum icon

New to the Community?

Start Here