Dvrmitch's profile

Contributor

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59 Messages

Tuesday, July 16th, 2024 7:46 PM

Secondary Email account

I can no longer ( as of Sun July 14 2024) access my secondary email account. I do not use Outlook or any other program, just the Xfinity email login - It says "provided login data to access mail server imap comcast is wrong AND "the authorization does not work or are no longer accepted" 

My Primary account seems to work OK - I have changed NOTHING on my account.

Need some help ....

Contributor

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59 Messages

1 month ago

No need any more  - Problem has been fixed with info / guide from user_66477c

Visitor

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1 Message

what did user_66477c advise?  I have same issue.

Official Employee

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722 Messages

touchdown90 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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