Regular Visitor
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2 Messages
Secondary Email Account Over Quota Message
I received a message from postmaster@comcast.net stating my secondary email account's mailbox has reached 100% of its quota. I have opened the Outlook account and deleted files from all the folders except one (it has 248395 kb in it). I am still not able to receive emails to that account. Is there another step to take or an agent to talk to?
XfinityAldrik
Official Employee
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2.1K Messages
4 months ago
Thank you for reaching out to us @V_W902! Your Xfinity Email comes with 10 GB of email storage. We have a helpful article on the Xfinity Email’s storage limit here.
For troubleshooting purposes, what percentage of storage shows used when signing in to the Xfinity Email through our website?
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