Gypsyjo's profile

Regular Visitor

 • 

2 Messages

Wed, Jul 1, 2020 8:00 PM

Closed

Scrolling e mails

When I open an e mail, I can’t scroll down and it disappears

This conversation is no longer open for comments or replies and is no longer visible to community members.

BruceW

Gold Problem Solver

 • 

24.2K Messages

2 years ago

Are you using Comcast's webmail site, or an email program or app? What device (phone, tablet, computer)? IOS, Android, Mac, Windows, or *nix? Any error messages? If webmail, what browser are you using? The more details you can provide, the better.

Regular Visitor

 • 

2 Messages

2 years ago

Using xfinity.com e mail. Using an I-pad. No error messages. Not sure what browser. This problem just started recently. When I touch the e mail to try to scroll, it goes blank.

New Poster

 • 

1 Message

2 years ago

I’m having that same problem, using IPad. Sometimes if I hide ads the problem goes away, but it always comes back

 

forum icon

New to the Community?

Start Here