Gypsyjo's profile

Regular Visitor

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2 Messages

Wed, Jul 1, 2020 8:00 PM

Scrolling e mails

When I open an e mail, I can’t scroll down and it disappears

Responses

BruceW

Gold Problem Solver

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22.3K Messages

10 m ago

Are you using Comcast's webmail site, or an email program or app? What device (phone, tablet, computer)? IOS, Android, Mac, Windows, or *nix? Any error messages? If webmail, what browser are you using? The more details you can provide, the better.

Regular Visitor

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2 Messages

10 m ago

Using xfinity.com e mail. Using an I-pad. No error messages. Not sure what browser. This problem just started recently. When I touch the e mail to try to scroll, it goes blank.

New Poster

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1 Message

9 m ago

I’m having that same problem, using IPad. Sometimes if I hide ads the problem goes away, but it always comes back

 

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