Scam

I’ve already reported you to the BBB and the attorney General for NOT addressing the issue of sending threatening emails about losing your $10/mo discount if I don’t update my BILLING INFORMATION.

I am a new subscriber. You have my info and yet I’m getting 1 email every 2 weeks.

Your actions are very reminiscent of a scam!!

I WILL NOT SEND ANY OF MY PERSONAL BILLING INFORMATION!!

How dare you!!

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Responses

Accepted Solution

NoNoBadPuppy

Problem Solver

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555 Messages

2 years ago

Why do you think this is a scam? You have the option to provide the requested information in exchange for the monthly discount, or you can ignore it and lose the discount. In either scenario, it is not a scam. You can go into your account settings and turn off the sharing of your personal data, either way.

This is the same with each and every ISP out there. It is entirely up to you to accept it or not, and once again it is not a scam.

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user_d3f092

Visitor

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7 Messages

@NoNoBadPuppy I have been a subscriber for 3 months. They HAVE MY BILLING INFO. What do you think!!! I will NOT enter any bank account info. Xfinity already has it and asking for my info is so irresponsible it’s shameful.

I’ll gladly find a internet provider that is more in touch with the daily scams that are targeting all of us!

2 years ago

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user_d3f092

Visitor

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7 Messages

2 years ago

Your bill

Two months left to update your automatic payment method

Don't lose your $10 monthly automatic payment and paperless billing discount. Be sure to update your automatic payment method to a bank account using an account number and routing number no later than March 25, 2023.

Updating your payment method is easy - just have your bank account and routing number handy. Make the switch today here.

If you have already updated your payment method to a bank account using an account number and routing number, please disregard this email.

Thank you for choosing Xfinity.

Update your payment method

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Email

user_d3f092

Scam

NoNoBadPuppy

user_d3f092

user_d3f092

Two months left to update your automatic payment method

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