This is the second time this month I got this scam email from Comcast. It was sent to my yahoo address, not my comcast address.
From: Xfinity Services [Edited: "Invalid Link"]
To:
Sent: Tuesday, June 18, 2024 at 03:11:39 PM EDT
Subject: Your bill suspension
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[Edited: "Invalid Link"] |
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Please update your bill
to keep your services
We regret to inform you that your account has been temporarily suspended due to billing issues.After reviewing our records, we identified several errors in the charges on your bill.
We understand that billing issues can sometimes arise unintentionally, and we are here to assist you in resolving them promptly.
Please update your payment Information: Ensure that the payment information associated with your account is up to date, including valid credit card details or alternative payment methods. |
[Edited: "Invalid Link"]
| We apologize for any inconvenience this may cause you. Our goal is to resolve this matter swiftly and restore your Xfinity service to full functionality. Thank you for your understanding and cooperation. |
Sincerely,
The Xfinity Team
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| [Edited: "Invalid Link"] |
[Edited: "Invalid Link"] |
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[Edited: "Invalid Link"] |
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[Edited: "Invalid Link"] | [Edited: "Invalid Link"]
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THIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits.
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website [Edited: "Invalid Link"].
Comcast respects your privacy. For a complete description of our privacy policy, [Edited: "Invalid Link"].
Please note that Xfinity Voice and Xfinity Internet customers will no longer have access to emergency phone or Internet service.
© 2022 Comcast. All rights reserved.
All trademarks are the property of their respective owners.
Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications
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Again
Expert
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31K Messages
5 months ago
@user_dlbzo4
You need to report this here:
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XfinityThomasA
Official Employee
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1.8K Messages
5 months ago
Hello, user_dlbzo4! Thank you for letting us know and for joining us here on the Forums. We’re committed to helping you stay protected! Protecting you is one of our top priorities, and if you feel like you or someone you know has been the victim of an online security issue, here's how to let the right people know. To report phishing email sent to or from a Comcast.net email account; once you have copied the full message headers from the spam message, paste the header and the message into an email and send it to abuse@comcast.net with the subject line "Phishing email." And, for real-time alerts related to your online security, visit our Alerts page.
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Vando22
Contributor
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78 Messages
5 months ago
I received the same email yesterday. It almost got me, but the link goes nowhere.
It was sent from: info@e.fireworks.com
There was also a link to: Phantom Fireworks
fireworks.com
The fireworks link was in the header but I did not click it.
(edited)
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user_155bd4
Visitor
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1 Message
4 months ago
I have received three of these in the past month & each one has a different return email address. One of them says it's from "[Edited: "Personal Information"]" Never responded to them, but I did contact customer service at Comcast - very difficult to understand representative with foreign accent, so relaying the issue to them and receiving accurate information on what to do with the emails was unsuccessful. Very thankful I have a law enforcement background and realized them for "phishing" attempts or I probably would have responded to one or all.
Comcast needs to send an email to all of their customers notifying them of this potentially harmful issue.
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