Visitor

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1 Message

Monday, July 13th, 2026 2:39 PM

Scam Email? [Edited]

I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/Xfinity. We have T Mobile which switched us and allowed us to use [Edited: "Personal Information"] back in November 2025.  I'm confused.  Is this a scam?

[Title Edited: "Personal Information"]

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Expert

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34.5K Messages

2 days ago

@user_kwp9vr 

I got an email from Xfinity on Friday, July 10, 2026 saying I must accept your new Terms of Service to continue accessing my Mailbox after July15. They want me to click "Here" to update my email now. We no longer subscribe to Comcast/Xfinity. We have T Mobile which switched us and allowed us to use [Edited: "Personal Information"] back in November 2025.  I'm confused.  Is this a scam?

[Title Edited: "Personal Information"]

Yes, it's a scam.  Even if you no longer are a customer you could have kept your comcast.net email address.

Official Employee

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3.5K Messages

2 hours ago

@user_kwp9vr

Thanks for reaching out. Xfinity will only notify you about the Yahoo migration if your Comcast email is eligible. There would be instructions on how to process that migration if you decided to do so.

https://www.xfinity.com/support/articles/yahoo-email-migration-overview  

 

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