venuscowgirl's profile

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3 Messages

Saturday, January 4th, 2020 8:00 AM

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Saved e-mails are gone

Hi,  I had a lot of saved e-mails from 2-4 years ago that have just disappeared.  My inbox is never full.  I have plenty of space.  I had these saved as they were reciepts from a truck rebuild we had to do.  I did not print all of the correspondance, as I was saving them in e-mail form.  I need those reciepts and correspondances now, went to look for them this morning, and they were gone.  Can I get them back?  Why would they just disappear?

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Expert

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29.7K Messages

6 years ago

Did you try running a search for any of the missing messages?  How are you accessing your email?

New Poster

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3 Messages

6 years ago

Hi,  Yes I tried search.  I am accessing my e-mails through the xfinity home page. 

New Poster

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1 Message

6 years ago

This happened to my account as well.  Thankfully i had the emails on my ipad.  

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