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Tuesday, April 21st, 2026 11:42 AM

Retrieving emails

Hi emails were deleted from inbox and then the trash folder was emptied. Can I get those back?

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2 hours ago

Hi emails were deleted from inbox and then the trash folder was emptied. Can I get those back?

Have you checked "Recover Deleted Items"? Messages deleted from the Trash folder are moved to the hidden Recovery folder and are kept there for 30 days, or until the folder contains 15,000 messages, whichever comes first. During this time messages can be recovered (see https://connect.xfinity.com/appsuite/apps/faq/index.html#recoverEmail).

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