mgdolin's profile

New Poster

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2 Messages

Sat, May 23, 2020 6:00 AM

Retrieving deleted e-mails

My daughter's e-mail account was hacked yesterday.  We have changed the password but during the time the hacker had the password they deleted a day's worth of e-mails.  Is there a way to retrieve these e-mails so we can see everything the hacker may have done?

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Accepted Solution

Latoque

Expert

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28.8K Messages

1 y ago

Are they in the Trash folder?  If not, right-click on the Trash folder, and in the menu that pops up click on "Recover deleted items".  See if the missing messages are in that folder.  If so they can be moved back to the Inbox.

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New Poster

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2 Messages

1 y ago

Thanks for the help!  The "Recover Deleted Items" option worked like a charm.

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