gpapajohn's profile

New Poster

 • 

2 Messages

Thursday, September 25th, 2025

Retrieving Comcast email after switching to at$t

Recently I switched from Comcast to AT&T air for streaming and email. All my contact have my Comcast email address and not the new one.  How can I retrieve the emails from Comcast so I can answer with my new email address?

Oldest First
Selected Oldest First

Expert

 • 

32.6K Messages

7 days ago

@gpapajohn 

Recently I switched from Comcast to AT&T air for streaming and email. All my contact have my Comcast email address and not the new one.  How can I retrieve the emails from Comcast so I can answer with my new email address?

I think this is best answered by AT&T.

Gold Problem Solver

 • 

26.8K Messages

7 days ago

...  How can I retrieve the emails from Comcast so I can answer with my new email address?

Are you not able to log in to https://connect.xfinity.com ?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

 • 

914 Messages

5 days ago

@gpapajohn To forward Xfinity emails to an AT&T account, first go to the Xfinity Email website ( https://connect.xfinity.com ) and sign in, then click the Settings icon, select Email Settings, and find the Auto Forward option. Enable forwarding, enter your AT&T email address, and choose whether to save a copy of the emails in your Xfinity account before saving your changes. 

 

Step-by-step Instructions
1. Sign in to Xfinity Email: Open a web browser and go to the Xfinity website to sign in with your Xfinity ID and password.
2. Access Settings: Once logged in, find the Settings icon (usually a gear) in the upper-right corner and click it.
3. Navigate to Email Settings: From the menu that appears, select Email Settings.
4. Find Auto Forward: In the left-hand menu, under the "Mail" section, click on Auto Forward.
5. Enable and Configure Forwarding:
Place a checkmark in the box next to Enable email forwarding.
6. Enter your AT&T email address in the provided field.
7. If you want to keep a copy of the emails in your Xfinity account, check the box for Save a copy of forwarded mails.
8. Save Changes: Save your new settings to begin receiving your Xfinity emails in your AT&T inbox. 

forum icon

New to the Community?

Start Here