Visitor
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2 Messages
resomta-c2p-555953.sys.comcast.net resomta-c2p-555953.sys.comcast.net ESMTP server not available (396356/136.144.35.123)
I've a history of difficulty using my VPN while accessing my email. Email is fine without the VPN. This particular event has occurred after nearly a year of being solved. In the past I've had to change my VPN server to restore 24h interruptions. This past technique no longer works - regardless of my VPN server the event outcome is the same. My credentials on my computer local have remained unchanged for certainly the past five years. My mail client is MS Outlook. Appreciate any guidance to resolve this inconvenient situation. Thanks.
XfinityThomasB
Official Employee
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2.3K Messages
7 hours ago
user_e45kle I would advise trying a different paired VPN server. There should be no issues with VPN and email. A common workaround is to use split tunneling to exclude email traffic from the VPN, or to check the Outlook connection status for specific errors. Your Outlook profile might be configured to look for the mail server using a local name that isn't accessible through the VPN.
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EG
Expert
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113.9K Messages
4 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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