Visitor
•
8 Messages
Resetting secondary email passwords
All of my comcast emails have been working perfectly until today when i was asked to reset a password. I went into my primary account and tried to reset. I get a “sorry, something went wrong message”. How do i get the password reset?


XfinitySeth
Official Employee
•
1.2K Messages
19 hours ago
Howdy user_dchrnv 👋 Thank you for stopping by! We can definitely help with getting you back into your account 👍 Can you try resetting your password specifically from xfinity.com/password and see if it'll allow you to proceed?
12
0
EG
Expert
•
118.6K Messages
6 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
0
0