Buffy68's profile

New Poster

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1 Message

Wed, Jan 8, 2020 9:00 PM

Closed

Request read receipt

Recently my friends have started receiving a read receipt request with my email, but I am not checking the box requesting one.  How can I stop them?

Latoque

Expert

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29K Messages

2 y ago


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  If it persists, call Comcast security and have them look at your account---------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

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1 Message

2 y ago

Did this get resolved for you?  I am having the same problem.

jwext

Frequent Visitor

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10 Messages

2 y ago

FWIW, the following post describes a similar issue:

        Random read receipt requests when sending email via Comcast webmail 02-13-2020

                Issue: Editing a draft email (even if it is only in order to send it) triggers the addition of a read receipt request.

                Workaround: If you have edited a draft email (from your "Drafts" folder), don't send the email from that window. Instead, create a new compose window, copy the addresses, subject, and text of the email from the draft window to the new compose window and send it from there.

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