Removed Email Address by Mistake

I had a secondar email that I've had for years. I got a new computer and was trying to set up my email client, outlook. I couldn't get that email to work. I logged in to webmail and I must have mistakenly removed that email address from my account. I need to get that back but can't figure out how to do it or find a live chat to help. I use that email address for login to a few things and need access to it.

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Again

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1 month ago

@crawfordtn

I had a secondary email that I've had for years. I got a new computer and was trying to set up my email client, outlook. I couldn't get that email to work. I logged in to webmail and I must have mistakenly removed that email address from my account. I need to get that back but can't figure out how to do it or find a live chat to help. I use that email address for login to a few things and need access to it.

You can try Customer Security Assurance to see if they can get it back for you.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

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crawfordtn

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9 Messages

thank you, I will try that number

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1 month ago

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XfinityEmilyB

Official Employee

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2.9K Messages

1 month ago

crawfordtn Thank you for posting on our community forum so we can help you gain access to your Email. @Again pointed you in the right direction with contact information for our Customer Security Assurance team. You can also try to link the Email back to your account by following these steps: https://www.xfinity.com/support/articles/switching-between-multiple-accounts.

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crawfordtn

Removed Email Address by Mistake

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crawfordtn

XfinityEmilyB

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