Contributor
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68 Messages
Removal of email sign-in message 'A better email experience is now available for you'
I am staying with Comcast email and have no need to see this message each time I login. How can it be removed? Thanks.
Contributor
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68 Messages
I am staying with Comcast email and have no need to see this message each time I login. How can it be removed? Thanks.
Latoque
Expert
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29.8K Messages
2 hours ago
@4T6er
I am in the same position with one of my Comcast email accounts-----I get the same message if I need to sign back into it. I haven't seen this question from anyone else yet, so I am escalating this to see if we can get some input from an OE. We should see a response here in this thread.
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XfinityKei
Official Employee
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2.2K Messages
58 minutes ago
@4T6er Thanks for reaching out. You're seeing this message as we are migrating our customers over to Yahoo mail. I have a link with more information https://www.xfinity.com/support/articles/yahoo-email-migration-overview
Is it a popup message you're seeing or an email?
Have you also receive any text messages about the migration? If so to stop the popup about Yahoo migration, you can opt out of receiving notifications by replying "STOP" to the automated text messages you receive regarding the migration. Additionally, if you do not wish to proceed with the migration, you can choose not to sign up for Yahoo Mail, which will prevent further communications about the migration process.
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BruceW
Gold Problem Solver
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27.1K Messages
35 minutes ago
How? The popup has no way for users to say "No", as far as I can tell.
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