Rejection of outgoing email while in PortugAL
I am in the Azores, Portugal, for the summer once again. In previous years, I've had no problem with accessing full use of email through Thunderbird. This summer has been an endless string of error messages refusing to handle outgoing messages.
I regularly get this message: Sending of the message failed.
An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c1p-023411.sys.comcast.net resomta-c1p-023411.sys.comcast.net CSI IP 184.108.40.206 is not permitted to send messages. Please contact support if you feel this is in error..
Clearly, this is in error, but I cannot contact Comcast to work with a real live person except by telephone, which from here would be quite expensive, even with my international calling plan.
I did switch on the VPN with my Norton 360 app so that I could access U.S. sites that do not comply with European Union policies. I have set up split tunnelling to exclude thunderbird.exe from the VPN. I have restarted my laptop many times. Now and then, Thunderbird works perfectly, but most times it will not allow outgoing email. Yes, I can use the website for sending email, but I manage four different email accounts (for several reasons, I must have separate accounts), and I can only log into the Xfinity website under one account for sending email. Cumbersome.
Nothing seems to work! More ideas I could try?