Recover my comcast.net email account

How are you accessing the email?  Using only the webmail interface and a browser?  Or a desktop client like Outlook?  Or the mail app on a mobile device?  Using only the webmail, exactly what happens when you try to sign in?

---

@coop3842 wrote:

It does not matter what type of device. All my devices are asking for my password which I did not change. The original P/W does not work. I am using Comcast.

---

Are you getting an error message saying the P/W is incorrect?  Something like this-------------------?

It does not matter what type of device. All my devices are asking for my password which I did not change. The original P/W does not work. I am using Comcast.

That is one error message, correct.

Then something is wrong with the password.  Try doing a reset-------------

https://idm.xfinity.com/myaccount/reset

Thank you!

I reset my password and all is well. 

Don't know why this happened with the existing p/w.

Bob

Accessing through my lap top  I have 2 browsers and do not want them synced.  I changed a setting on one  My email [Edited: "Personal Information"]  i have MS, Windows and Google but think the goole is only for Facebook