New Poster
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5 Messages
Recover my comcast.net email account
I have lost my main comcast.net email account. I am unable to send nor receive emails on the account. How do I recover my email account?
I have tried to add the same coop42 account but the system will not accept it.
Latoque
Expert
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29.5K Messages
5 years ago
How are you accessing the email? Using only the webmail interface and a browser? Or a desktop client like Outlook? Or the mail app on a mobile device? Using only the webmail, exactly what happens when you try to sign in?
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Latoque
Expert
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29.5K Messages
5 years ago
Are you getting an error message saying the P/W is incorrect? Something like this-------------------?
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coop3842
New Poster
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5 Messages
5 years ago
It does not matter what type of device. All my devices are asking for my password which I did not change. The original P/W does not work. I am using Comcast.
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coop3842
New Poster
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5 Messages
5 years ago
That is one error message, correct.
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Latoque
Expert
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29.5K Messages
5 years ago
Then something is wrong with the password. Try doing a reset-------------
https://idm.xfinity.com/myaccount/reset
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coop3842
New Poster
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5 Messages
5 years ago
Thank you!
I reset my password and all is well.
Don't know why this happened with the existing p/w.
Bob
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mary.lou1
Visitor
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1 Message
3 years ago
Accessing through my lap top I have 2 browsers and do not want them synced. I changed a setting on one My email [Edited: "Personal Information"] i have MS, Windows and Google but think the goole is only for Facebook
(edited)
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