Visitor
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1 Message
Recover emails lost due to "Safe email list"
Hello,
I inadvertently had a "Safe email list" filter in place for approximately 3 weeks. In another similar support case, an employee was able to provide a list of emails that had been filtered. Is it possible to provide me with such a list? The filter seems to have been in place since 2/22/2024.
Thank you!
Latoque
Expert
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29.6K Messages
8 months ago
Call Comcast security. If the emails can be recovered, they will be the ones to do it. However, understand that using the Safe List prevents emails from getting to the Inbox folder. So they may not be able to.
Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
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XfinityBrianH
Official Employee
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948 Messages
8 months ago
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