Greetings, @user_91ea92. Thank you for taking the time to reach out to us. It would be our pleasure to look into this email issue for you. Just to ensure that we are on the same page, could you please elaborate on the issue with the slow email?
My email take a LONG time to go through Comcast/Xfinity. Sometimes I wait more than an hour. What can I do to speed them up? I can see them when I go into my Comcast account. But they are taking a LONG time to get to my Gmail account.
I can imagine this is causing a very frustrating situation for you @user_e46430. I am sure working together we will get to the bottom of this! First, are you using POP (Post Office Protocol) or IMAP (Internet Message Access Protocol) to get your email. These are two different ways to get email in your email program. We recommend using IMAP for your Comcast email. POP can cause problems when checking your mail. If you are not sure, this link will help you find out and set up IMAP https://comca.st/3RLCndj. We will be on standby to continue helping if you run into any trouble.
CCLuis
Problem Solver
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493 Messages
3 years ago
Greetings, @user_91ea92. Thank you for taking the time to reach out to us. It would be our pleasure to look into this email issue for you. Just to ensure that we are on the same page, could you please elaborate on the issue with the slow email?
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user_e46430
Visitor
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1 Message
3 years ago
My email take a LONG time to go through Comcast/Xfinity. Sometimes I wait more than an hour. What can I do to speed them up? I can see them when I go into my Comcast account. But they are taking a LONG time to get to my Gmail account.
Can someone help me with this?
Thanks!
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