JY3's profile

Regular Visitor

 • 

3 Messages

Monday, September 2nd, 2019 4:00 PM

Closed

re-add email address accidentally deleted 4 months ago

I would like to re-add an email address to my xfinnity account I accidentally deleted 4 months ago.  When I try to re-add it, the zfinity system says email not available, but I am sure nobody has clained it.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

29.7K Messages

6 years ago


@JY3 wrote:

I would like to re-add an email address to my xfinnity account I accidentally deleted 4 months ago.  When I try to re-add it, the zfinity system says email not available, but I am sure nobody has clained it.


When a user ID (that part of the email address to the left of the @ symbol) is changed or deleted, it is suspended for 90 days, and then released back into the pool of available IDs for any Comcast customer that wants to claim it. But you can try calling Comcast security and see if they can reinstate it for you---------------------

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

 

 

forum icon

New to the Community?

Start Here