Skip to main content
telnicki
1st Topic

Visitor

 • 

1 Message

Saturday, February 14th, 2026 5:08 AM

Reactivate Closed Email

I've seen several posts about this but I can't figure it out. When I follow the link on those posts it says "loading email" and then says my old email wasn't in use and I didn't sign in after 90 days so it's closed now. I need this email to get a verification code for something else. Is there a way to reactivate it? I won't be able to get into the other thing without it (the other other method is providing receipts from over 12 years ago). I probably haven't been in this account in several years but it's under my dad's active xfinity account (It's the first email I ever made back in the 2000s). 

Thanks!

Question

 • 

Updated 

1 hour ago

11

1

0

Oldest First
Selected Oldest First
XfinityQue

Official Employee

 • 

436 Messages

16 hours ago

 

telnicki, hello there and oh no! I am so sorry about your experience and the need to have it. I understand how important this is for you. The Xfinity Email address can be used if it was loggined in to the account using the Xfinity Email website in the 90 days prior to disonnecting services. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months. If that has not been done, the email address would not be able to be recovered. Maybe you could you reach out to the company that you are needing the verification for and explain the circumstance. I hope they could provide a better solution. We truly apologize. 

 

0

0

forum icon

New to the Community?

Start Here