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Question on adding a “personal email”as a recovery option..Please help
If I add a recovery gmail to my primary ID, it says the “changes will be reflected across all Xfinity accounts”.
I can access this primary email now because My cell number is listed as recovery option. But I would also like to add a new gmail account to have a second recovery option on this primary.
Can anyone from Xfinity tell me what that means?
I am locked out of 3 secondary emails now for a week tomorrow. I am calling CSA in the morning
The ones I am locked out of did not have a recovery option to change password and I cannot do it from my primary which I can still access. I will have to add three separate new gmails accounts to those 3 as recovery options for those accounts. I hope CSA can help me. We are old people.
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