cousinabe88's profile

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Tuesday, October 8th, 2019 4:00 PM

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QSEE DVR comcast SMPT email image issues

I have an older QSEE QT428 DVR system.  All was working fine before the stmp update.

 

I use the DVR email alert option to send 3 snapshot jpg files to an gmail account.

 

I recently updated the smtp.comcast.net port number from 587/no SSL to 465/SSL.

I followed these instructions:

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

 

I am able to run DVR test email and receive to my gmail account.

However, on the motion alert email which has 3 jpg files attached I do not receive anything.

I'm wondering if the smtps server is not allowing this?

 

The other night, it was sending many emails due to a spider web triggering motion.  wondering if my email account was blocked?  This was before i made the port updates.

 

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