cousinabe88's profile

Regular Visitor

 • 

3 Messages

Tue, Oct 8, 2019 4:00 PM

QSEE DVR comcast SMPT email image issues

I have an older QSEE QT428 DVR system.  All was working fine before the stmp update.

 

I use the DVR email alert option to send 3 snapshot jpg files to an gmail account.

 

I recently updated the smtp.comcast.net port number from 587/no SSL to 465/SSL.

I followed these instructions:

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

 

I am able to run DVR test email and receive to my gmail account.

However, on the motion alert email which has 3 jpg files attached I do not receive anything.

I'm wondering if the smtps server is not allowing this?

 

The other night, it was sending many emails due to a spider web triggering motion.  wondering if my email account was blocked?  This was before i made the port updates.

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

No Responses!

New to the Community?

Start Here