GalleryGirl's profile

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Sunday, March 19th, 2023 9:30 PM

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Problems with new email account

I've created a new email account (@Comcast.net acct) and am getting errors.  On connect.xfinity.com, I get "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.". The user ID @ password are correct and the incoming & outgoing server settings are the same as another account that is working.  Can you assist?

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29.7K Messages

2 years ago

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35 Messages

@Latoque​ No, it doesn't.  I get errors on the new account from both Outlook and the Xfinity Email website.

Thanks for the assistance!

(edited)

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