Visitor
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7 Messages
Problems getting email messages
A lot of emails sent to me are not coming through. Customers are saying they sent me messages I am not getting.
I had my husband send some test emails and they did not come until hours later, all at once. What is going on?
Some messages are coming through, but many are not. I only use the webmail so it is not an application problem.
XfinityEmilyB
Official Employee
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1.7K Messages
1 year ago
Thank you for reaching out to us here so we can help with your Email issues, @ValerieV1! Are you able to send Emails or is that also being affected? What troubleshooting steps have you tried so far?
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EG
Expert
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107.2K Messages
1 year ago
The concern is not "accessibility / disability" help related................... Topic moved here to the proper help section for assistance.
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user_u70pyl
1 Message
7 months ago
I cannot receive emails from my employer
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EG
Expert
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107.2K Messages
7 months ago
@user_u70pyl
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 5-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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