Visitor
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2 Messages
Problem with Email
We are not getting any emails from Comcast. They are not downloading to Comcast Email or to Outlook. We changed all our passwords, shut off the modem, shut off the computer, etc., but nothing works. We also lost all of our archived emails. Help!
Again
Expert
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31.9K Messages
22 hours ago
@user_ga80kw
Are you able to log in to webmail and Outlook, but just not able to get new emails?
Log in to webmail
Click on the gear icon and choose Email settings
In the left pane click on Auto Forward and check if there is an email there you don't recognize.
Otherwise, what error messages are you getting? [You did change your password in Outlook, right?]
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BruceW
Gold Problem Solver
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26.5K Messages
5 hours ago
"Webmail" is the common name for email that is accessed using a web page, instead of an email program or app. The Comcast/Xfinity webmail page is at https://connect.xfinity.com.
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