How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Hello cccenterprise! I know how crucial it is to be sure you're getting your emails, much less being able to send them, so I'm glad you stopped by for help! To start, can you tell us how you normally go about checkig your emails?
If you haven't already tried, please try signing into your email account directly at connect.xfinity.com to see if your recent emails populate 👍
Latoque
Expert
•
30K Messages
1 day ago
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
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XfinitySeth
Official Employee
•
1.7K Messages
6 hours ago
Hello cccenterprise! I know how crucial it is to be sure you're getting your emails, much less being able to send them, so I'm glad you stopped by for help! To start, can you tell us how you normally go about checkig your emails?
If you haven't already tried, please try signing into your email account directly at connect.xfinity.com to see if your recent emails populate 👍
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0